Philippines Fastest Leading Customer Support BPO Company

The expansion of the E-Guardian Inc. group of companies outside its own country of Japan started with E-Guardian Philippines Inc. (EGP). The Company has been established to cater to its expanding global needs in the Business Processing Outsourcing (BPO) Industry.

Since its establishment in July 2017, E-guardian Philippines has provided several services such as customer support for cross-border e-commerce and game. As E-guardian Philippines has played a role as the base for global development of the E-guardian group companies, it has achieved remarkable growth, especially, in online advertising management and services related to internet security.

It also provides vast array of outsourced services such as website monitoring, net patrol , image filtering, internet advertisement management, and non-voice customer assistance for game support services and online community management. The Company ensures to provide the best customer support service to our clients and its consumers.

And as we expand our network not only within the Asian countries but as well as for E-Guardian to be known worldwide, we guarantee quality and one of a kind experience in all our offered services

What we do?

With a wide range of fully customizable solutions to offer, we support your business where it truly matters.

Customer Support

E-guardian has the ability to handle a wide range of your daily business needs; from making quick reservations to providing technical support which requires in-depth knowledge about products and services.

Net Patrol & Web Monitoring

E-guardian, which has a 24 hours a day and 365 days a year monitoring system, is a professional group of net patrols boasting more than 10,000,000 accomplishments per month.

Online Advertisement Operations

 Our employees have previously worked in the advertisement industry and will support you all the way from communicating in technical terms to managing advertisement orders, submission, and reporting

Professional Services

Customer Support

We provide expert and hassle-free multilingual support in English, Japanese, Korean and French to help your business succeed in the International Market.

Net Patrol (Post Monitoring)

We conduct monitoring for a wide variety of domains ranging from; Community Sites, Electronic Bulletin Boards and, Broadcasting Videos in order to provide the safety and security of various Web services.

Cloud Security

We provide the best next generation WAP to protect your organization’s web application from cyber-attacks.

Debugging – Rating

We provide debugging support for game applications, software, and IoT systems.

Consulting

We provide our clients with innovative security solution, business processes review and business outsourcing optimization.

Advertisement Review and Operation Support

We protect the soundness of Internet advertising by distributing ads to appropriate websites as listing advertisement and affiliate advertisement.

AI Solutions

We utilizes a huge amount of data based on more than 10,000,000 post monitoring per month & the operation know-how done by AI and People.

Social Media Services

Supports social media operations starting from creating social media policy, to technical operation, analysis, and social listening.

CyberSecurity

We provide a wide range of security service such as web application vulnerability diagnosis, security training and cyber security consultancy

We provide a vast array of outsourced services such as website monitoring, net patrol, image filtering, internet advertisement management, and non-voice customer assistance for game support services and online community management.

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Our Advantage

Expert Team

Our support team comprises specialists who share passion for technology, social media, and gaming. They can adapt a user’s perspective to effectively grasp issues and apply expert solutions.

365-Day Operations

We guarantee accessibility to customer support every day of the year with the abundance of highly skilled and trained resources ready to swiftly and flexibly meet diversified needs.

Comprehensive Support

Keep your customers fully engaged through email correspondence, chat patrol, social media and community management, and customer voice analytics.

Multilingual Support

We provide expert and hassle-free multilingual support in English, Japanese, Chinese, Korean and Taiwanese to help your business succeed in the Asian Market.

“ E-Guardian Philippines is very helpful with the standards that are not common of such as KPI’s and Training indicators, and they shared Management methods that have been developed through its rich experiences.  Therefore, we are confident that have established great partnerships with E-Guardian Philippines Inc.”

ms aya hasimoto
Ms. Aya Hashimoto

Manager of Sales Operations for African regions

Lets Talk.

CONTACT DETAILS

PHONE: (02) 8478-7693 or (02) 8478-7674

EMAIL ADDRESS: info@e-guardian.ph

Connect.

SOCIAL PRESENCE

Visit Us.

ADDRESS:

6th Floor Unit A & B Alphaland Southgate Mall 2258 Chino Roces Ave. Brgy. Magallanes, Makati City 1232