

Are you Dedicated, Hardworking, and Fun? Join Us!
At E-Guardian Philippines Inc., experience is not always essential – great attitude comes first.
Whether you are just starting out or have some experience, we have roles for smart and highly motivated individuals who share our mission to “build happy internet life” for everyone through an affinity for games, technology and excellent customer service.
If you value discipline, integrity, commitment, teamwork, cultural diversity and flexibility, we invite you to embark on a truly rewarding career with us.
Join our team in Manila!
See opportunities below or send your resume at careers@e-guardian.ph.
Company Nurse
E-Guardian Philippines Inc. is seeking a Company Nurse to assist its employees with health-related concerns such as, but not limited to basic diagnostics and health assessments; first-aid treatments; and promotion of employee wellness. To be fit for the role, one must be experienced in various medical settings and possess the following: empathy, physical endurance, interpersonal skills, and is emotionally stable to work in a multinational BPO industry.
GENERAL DUTIES AND RESPONSIBILITIES:
- Facilitate pre-employment and regular health assessments in-company or in collaboration with external diagnostic facilities
- Perform thorough nursing assessments, including but not limited to health history, medication and substance history, vital signs, physical exam, pain levels, level of consciousness, and psychological state
- Administer first aid treatments and provide or recommend emergency over-the-counter medication to Employees as needed, monitoring their condition as needed
- Accompany and assist Employees to the nearest emergency room or medical facilities
- Utilize therapeutic nursing communication in dealing with Employees in crisis
- Roll out hazard prevention initiatives, such as control of disease or contamination in the workplace
- Provide guidance to Employees on proper nutrition, sleep, hygiene, physical activity, stress management, and lifestyle modification
- Educate Employees on prevailing diseases acquired in and out of the workplace, focusing on prevention, control, and support
- Maintain medical records of employees and uphold the highest degree of confidentiality, non-discrimination and professionalism and integrity at all times
- Maintain and conduct medication and first aid supplies inventory on a regular basis
- Generate regular medication consumption every month
- Schedule medical examinations and follow through until release of the results
- Secure and verify medical certificates or fit to work certificates from Employees per company policy
- Other administrative support duties which may be assigned from time to time
BASIC QUALIFICATIONS:
- Must be a Registered Nurse
- At least six (6) months experience as RN in company or clinic setting
- Training and Experience in Occupational Safety and Health would be an advantage
- Strong critical thinking, planning and prioritization skills
- Able and willing to take on shifting work schedules, including nights and weekends
- Excellent communication skills in both English and Filipino
- Caring and compassionate with a strong sense of integrity
NON-VOICE WEB SUPPORT SPECIALIST
A Non-voice Web Support Specialist shall be responsible to keep the internet safe, secure and accessible for its users by providing a variety of web solutions and services.
GENERAL DUTIES AND RESPONSIBILITIES:
- Provide exceptional customer support via email for an international anime-based mobile game;
- Collaborate closely with, mentor and inspire team members to accomplish team goals;
- Report and escalate critical issues for prompt resolution;
- Seek new learning opportunities and self-improvement;
- Accomplish ad hoc tasks such as reviewing checklists, submitting progress reports within the acceptable timeline;
- Perform various web support tasks including but not limited to customer support, web monitoring, text and image filtering, content management on various websites and platforms, data entry and analytics, internet advertising management, and other similar and/or related assignments;
- Perform administrative tasks including but not limited to accomplishing timesheets, expense reports, and progress summaries and reports within the timeframe designed by Management
BASIC QUALIFICATIONS:
- Has vast interest in anime and gaming;
- Has at least completed 2nd year college education, in any field of study;
- Prior relevant work experience is not required, training will be provided;
- Excellent verbal and written communication skills in English;
- Regularly plays at least one mobile game, preferably RPG (preferred) – For Gaming Account;
- Tech-, web- and social media savvy;
- Self-discipline, strong work ethic, personal and professional integrity;
- Excellent customer orientation and team player skills;
- Available to work full-time on any schedule, including weekends and Philippine holidays;
- Willing to start immediately.
JAPANESE WEB SUPPORT SPECIALIST (Non-voice)
A Japanese Web Support Specialist shall be responsible to keep the internet safe, secure and accessible for its users by providing a variety of web solutions and services.
GENERAL DUTIES AND RESPONSIBILITIES:
- Perform various web support tasks including but not limited to customer support, web monitoring, text and image filtering, content management on various websites and platforms, data entry and analytics, internet advertising management, and other similar and/or related assignments;
- Perform administrative tasks including but not limited to accomplishing timesheets, expense reports, and progress summaries and reports within the timeframe designed by Management
BASIC QUALIFICATIONS:
- Has at least completed 2nd year college education, in any field of study
- Prior relevant work experience is not required
- Excellent verbal and written English skills
- Regularly plays at least one mobile game, preferably RPG (preferred) – For Gaming Account
- Tech-, web- and social media savvy
- Self-discipline, strong work ethic, personal and professional integrity
- Excellent customer orientation and team player skills
- At least JLPT N3 or N2, as assessed by interviewer (with certification preferred but not required)