Monitoring and Report Correspondence for Games
Game monitoring service aims to provide a healthy and safe game environment.
Monitoring Services specialized for a Healthy and Safe Game Environment
We aim to create fans for your game by providing a healthy and safe game environment by utilizing our knowledge gained from over 20 years of monitoring experience. Our support extends from planning monitoring standards and to running the operation itself. Monitoring and in-game patrolling is done by our game masters who investigate reported problems by attempting to recreate the same environment using the same device as players. Monitoring can be conducted at any time including night times.
Fraud and Defects Check Within and Outside Games
e support stable management of game systems by checking “User’s voice” posted on not only on bulletin boards and chats in the game but also on external bulletin boards such as 5channels and SNS, and quickly detect information that can lead to illegal acts, problems or troubles between users.
RMT research is also available. When we detect RMT information from external bulletin boards and SNS posts, we will report it promptly.
Establishment of Game Master
For an enjoyable gaming environment, a game master can be assigned to patrol within the game on a regular basis. Not only are they capable of handling user inquires, game masters contribute to substaining a healthy competition within a game by warning or account cancellation of any user who performs nuisance or illegal actions to support the play continuity rate. They may also speak to suspecious “users” who may be BOTs suspend those accounts deemed of one.
PHONE: (02) 8478-7693 or (02) 8478-7674
EMAIL ADDRESS: email@example.com
6th Floor Unit A & B Alphaland Southgate Mall 2258 Chino Roces Ave. Brgy. Magallanes, Makati City 1232