Social Media Management Design Services

Social Media Management Design Services provide total support from the creation of Media Policy to the operation and analysis of various SNS.

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Service Outline

Provide total support from the creation of Media Policy to the operation and analysis of various SNS

We proactively give detailed support to match the introduction and management goals for social media such as Facebook, Twitter, LINE, YouTube, and more. It is achieved through the necessary planning of management while reducing risks. It includes the making of social media policy and Usage Agreement, also, the unique design of characters, the building of systems, and more.

Also, starting with 24 hours a day, 365 days year management by a proxy system, we can provide one-stop service from checking inappropriate comments to replying to comments, also, making reports.

Creation of Media Policy and Usage Agreement

B

y creating the Media Policy, we put efforts into raising the awareness of employees who manage the media and standardize the quality of posts.

Also, to express the significance of SNS and rules towards the user, we generate straightforward plans suited for the user.

Creation of posting standards

O

ur company, which carries outpost surveillance of more than 10 million cases in a month, possesses judgment criterion from a risk countermeasure standpoint. We propose posting standards that can achieve compliance that answers questions like, “Will these cause legal problems? “Will this pose ethical problems?” “Does this go against the management policy?” etc. Furthermore, we generate our analysis and reports regarding the management status of your own company’s SNS, including the management status of your rival companies.

Building and supporting a management system

W

e will build the system necessary for SNS operation from scratch, from recruitment and training of the person in charge, rule creation, character persona design, posting agency, comment reply, and other operation work. In addition, by making use of post monitoring expertise, we support operations that make the most of the features of social media while managing risks such as flaming and enhance engagement with users.

System Flow Chart

FAQS

Comments posted on social media will be handled by the operator in charge within 24 hours per day, and for 365 days a year.

We also offer general backend support. It includes posting on social media platforms, responding to comments, analyzing quantitative data for post contents and reactions, and creating reports on text mining.

We analyze what kind of posts your rival companies make, what kind of response they give to users etc., which leads to proposals connected to improving the status of management.

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CONTACT DETAILS

PHONE: (02) 8478-7693 or (02) 8478-7674

EMAIL ADDRESS: info@e-guardian.ph

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ADDRESS:

6th Floor Unit A & B Alphaland Southgate Mall 2258 Chino Roces Ave. Brgy. Magallanes, Makati City 1232