Social Media Analysis

We conduct collection and analysis of competitors’ marketing data, Customer Acquisition Analysis, Product Offering, and Pricing.

Home|Social Media Services|Social Listening, Competition Analysis, Social Media Analysis

Service Outline

Collection and analysis of marketing data related with the requests, issues, and reputation of our company and other companies’ services and products.

We support your marketing business exaggerating “beneficial information” such as requests for services and products and issues etc. out of tremendous numbers of “users’ voices” posted on internet walls and social media . E-guardian that has monitoring achievements more than 10 million issues monthly is capable of highly accurate analyzing by our operators that have high text reading abilities. We will respond to not just investigation on the services and products but reputation investigation against tv commercials after launching new products or comparison investigation to the products from other competing companies as well.

Strengths and Points of Services

Point 1

Professionals of Internet Monitoring

E-Guardian’s operators are professionals in monitoring the internet, with a record of at least 10 million monitoring cases per month. Our operators are highly capable of reading texts and support you on this task.

We can also support bulletin boards requiring log-ins, which cannot be monitored by a tool by checking them visually. We cover bulletin boards including 5-channel and social media such as Twitter and blogs and will collect, verify, and analyze data.

Point 2

Information collection and analysis 24 hours a day, 365 days a year

E-Guardian has a large-scale system that can respond to urgent requests, 24 hours a day, 365 days a year, with 17 bases in 7 cities in Japan and 2 cities overseas.

Even if you have an urgent request or need to respond in a short period of time, we can quickly build a system and respond to it.

Social Listening

To examine the status of goods and services, commercials, and the like, we will collect “user’s voice” posted on boards and SNS and make reports. We understand the context carefully, then categorize them to present highly accurate analysis results.

Competing investigations

We collect news and campaign information about competitors from comments posted on bulletin boards and SNS. It is possible to investigate the products and services of competitors and also, to conduct reports by a comparison of our products.

System Flow Chart – Social Media Analysis


It is possible to compare according to the requests such as products and services between your company and competing companies. For example, comparing “price”, “weight” and “colors” on terms, we can also research what condition and how review by the general users.

By analyzing “users’ voices” about your company, and we will investigate the problems. For example, regarding the products which have already released until now, we develop more from simply “negative”, by dividing categories in detail about the caused complaints, it is possible to analyze on higher level.

Lets Talk.


PHONE: (02) 8478-7693 or (02) 8478-7674




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6th Floor Unit A & B Alphaland Southgate Mall 2258 Chino Roces Ave. Brgy. Magallanes, Makati City 1232