A Leap into the BPO Industry

COVID-19 pandemic affected millions of lives around the world. The livelihood, education and even the lives of others were taken by this virus in ways no one expected. Businesses and other companies were not able to escape the impact of the pandemic which led to manpower layoffs and even to their closure. The aftermath of this disaster raised the numbers of worldwide unemployment. Some took a leap in the dark by applying in an industry far different from what they were used to.

One of the industries that offered opportunities during these times is the Business Process Outsourcing industry. BPO companies endured the challenges during the implementation of the Enhanced Community Quarantine and its operations kept up even to this day. Through various alternative work arrangements such as the WFH (Work-From-Home) arrangement, providing accommodation and free shuttle services for its employees, BPOs demonstrated its eagerness to adapt the reality of the New Normal and at the same time, keeping its team safe.

This industry remained steadfast in providing employment opportunities in the country and a chance to bounce back from its losses due to the pandemic. With that, more and more individuals made a 360-degree shift toward a BPO career.

With that, E-Guardian Philippines Inc. continuously adapts changes that would keep its operations smooth-sailing and prove that the BPO industry is here to stay.