Manned Monitoring Service

Our net patrol professionals are actively tracking posts, 24 hours a day and 365 days a year with over 10,000,000 post monitoring results per month.

Service Outline

10,000,000 post monitoring results per month. Net patrol that professionals are watching over for 24 hours a day and 365 days a year

For our Monitoring System, we quickly adapted AI in the industry while utilizing the Post Monitoring System “E-Trident” as well as the AI-Type Image Recognition System “ROKA SOLUTION” that is developed through the collaboration of industries and universities.

Strengths and Points of Services

Point 1

Establishing our success in the industry for 20 years.

E-Guardian promotes quality operations for your management site by using our expertise in monitoring accumulated over 20 years since its foundation. We also offer the production of posting standards conforming to your requests using monitoring methods based on our extensive experience.

Point 2

Effective monitoring system by integrating AI.

We have built a system using AI such as “E-Trident” and “Roka Solution” for auto-checking contents in uploaded posts. As a result, this will improve its accuracy and processing speed, thus, reducing the times of encountering repeated results by extending particular posts with the monitoring system.

Point 3

Accurate checking conducted by professionals.

Our experts that have high reading comprehension skills checks on uploaded posts 24/7 for 365 days. Therefore, obtaining accurate results by making words that are difficult for AI to identify, easily justified whether it could be published or not. For example, from the word death, we could tell whether a word has a positive or negative context based on words preceding and following the word death.

Image Post Monitoring

Judges post validity, whether there is inappropriate content such as adult, grotesque, slander, or induction to other company’s site, and infringement of copyright or image right. Moreover, by utilizing “Roka Solution,” it is possible to improve detection speed through automation.

SNS and Community Sites Post Monitoring

Checks texts, images, etc. posted in community sites, SNS, etc. managed by your company, and judges post validity, whether there is inappropriate contents starting with groundless slander. In addition, through utilizing “E-Trident”, the system specialized for monitoring, it is possible to reduce the total monitoring cost by narrowing down to only specific suspicious posts.

Review Post Monitoring

Judges the post validity of word-of-mouth information by context such as reviews and reactions on products or services posted in EC sites, forums, etc.

Business Mails Monitoring

By using “E-Trident” in monitoring mails sent from companies such as Microsoft Outlook and Gmail, it is possible to quickly detect information leakage by malicious employees and employee’s worries regarding mental health, and reduce risk.

Global Operation Center in Philippines

E-guardian Philippines has provided several services such as customer support for cross-border e-commerce and game. As E-guardian Philippines has played a role as the base for global development of the E-guardian group companies, it has achieved remarkable growth, especially, in online advertising management and services related to internet security.

System Flow Chart

FAQS

We would like to reduce the labor cost for the monitoring of online posts.

By using this company’s own monitoring system that utilized AI together with visual checking, we optimize post monitoring service and reduce post monitoring cost starting with labor cost.

Since we are handling private information, I would like you to perform monitoring security taken into account

When handling highly confidential information such as personal information, it is also possible to use a secure line, such as VPN, according to the request, and to create a physically isolated private environment.